Privacy Policy

Effective Date: January 15th 2024

Two Hundreds Software Pty Ltd ("we", "us", "our") operates rezible.com (Website). We value and respect the privacy of the people we deal with, and are committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable privacy laws and regulations.

This Privacy Policy (Policy) describes how we collect, hold, use and disclose your personal information, and how we maintain the quality and security of your personal information. By using the Website, you agree to the collection and use of information in accordance with this Policy.

Collection of information

While using the Website, we may ask to collect information about you to be used for the purposes of identification or contact. The information we collect about you may include:

  • name;
  • email address

You do not have to provide us with your personal information. Where possible, we will give you the option to interact with us anonymously or by using a pseudonym. However, if you choose to deal with us in this way or choose not to provide us with your personal information, we may not be able to provide you with our services or otherwise interact with you.

How your personal information is used

We use personal information for many purposes in connection with our functions and activities, including the following purposes:

  • provide you with information or services that you request from us;
  • improve the quality of the services we offer;
  • internal administrative purposes;
  • marketing and research purposes;

Disclosure of personal information to third parties

We may disclose your personal information to third parties in accordance with this Policy in circumstances where you would reasonably expect us to disclose your information. For example, we may disclose your personal information to:

  • our third party service providers (for example, our IT providers);

Transfer of personal information overseas

Some of the third-party service providers we disclose personal information to may be based in or have servers located outside of Australia, including in the United States of America. Where we disclose your personal information to third parties overseas, we will take reasonable steps to ensure that data security and appropriate privacy practices are maintained. We will only disclose to overseas third parties if:
  • you have given us your consent to disclose personal information to that third party; or
  • we reasonably believe that:
    • the overseas recipient is subject to a law or binding scheme that is, overall, substantially compliant with ours; and
    • the law or binding scheme can be enforced; or
  • the disclosure is required or authorised by an Australian law or court / tribunal order.

How your personal information is protected

Two Hundreds Software Pty Ltd will take reasonable steps to ensure that the personal information that we hold about you is kept confidential and secure, including by:

  • taking measures to restrict access to only personnel who need that personal information to effectively provide services to you;
  • having industry standard technological measures in place (for example, firewalls, virtual private networks);

Online Activity

Cookies

The Website uses cookies with your permission. A cookie is a small piece of data that is sent between your browser and our web servers, and can only be used by the Website. These cookies serve to improve your experience and facilitate the functionality of the Website. We do not use cookies to identify you, only to improve your experience. If you do not wish to use cookies, you can amend the settings on your internet browser so it will not allow them. However please be aware that doing so may negatively impact your browsing experience and the functionality of the Website.

Analytics

Our website uses Cloudflare Web Analytics to help us better understand visitor traffic, so we can improve our services. Cloudflare Web Analytics does not collect or use your personal data. Their privacy policy is available on their website.

Direct marketing

We may send you direct marketing communications and information about our services, opportunities, or events that we consider may be of interest to you if you have requested or consented to receive such communications. These communications may be sent in various forms, including mail, SMS, fax and email, in accordance with applicable marketing laws, such as the Australian Spam Act 2003 (Cth). You consent to us sending you those direct marketing communications by any of those methods. If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so. You may opt-out of receiving marketing communications from us at any time by following the instructions to "unsubscribe" set out in the relevant communication.

Retention of personal information

We will not keep your personal information for longer than we need to. In most cases, this means that we will only retain your personal information for the duration of your relationship with us unless we are required to retain your personal information to comply with applicable laws, for example record-keeping obligations.

Access and Correction

You have the right to access and correct your personal information held by us. Contact us using the information provided below. We will usually respond within 5 business days.

Inquiries and complaints

For complaints about how we handle, processes or manage your personal information, please contact us using the details supplied below. Note we may require proof of your identity and full details of your request before we can process your complaint. Please allow up to 14 days for us to respond to your complaint. It will not always be possible to resolve a complaint to everyone's satisfaction. If you are not satisfied with our response to a complaint, you have the right to contact the Office of Australian Information Commissioner at www.oaic.gov.au to lodge a complaint.

Changes to Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or as part of ongoing efforts to enhance user experience and security. The latest version will be effective from the date indicated at the beginning of the policy.

In the event of significant changes, we will make reasonable efforts to notify existing users via email or through a prominent notice on our website. It is your responsibility to periodically review this Privacy Policy to stay informed about how we collect, use, and protect your personal information.

By continuing to use our website after any changes to this Privacy Policy, you acknowledge and agree to the updated terms.

Contacting Us

If you have a question or concern in relation to our handling of your personal information or this Policy, you can contact us for assistance as follows: